Frequently Asked Questions
General Questions
Does Chem-Dry of Fort Worth offer coupons, specials or promo codes for carpet cleaning?
Yes, we do occasionally offer coupons and special promotions. You can find our current coupons on the Coupons page.
You should also follow us on Facebook, Google+ & Twitter to get the latest carpet cleaning coupons and be notified of promotions as soon as they are happening.
Is Chem-Dry of Fort Worth a steam cleaning service?
Chem-Dry of Fort Worth is not a steam cleaner. We use carbonation to lift up dirt and grime from your carpets.
We do not need to use the gallons of water that typical steam cleaners use. Continue on to the next question below to see how Chem-Dry compares to steam cleaning.
What counts as one room when booking a service?
Our room sizes are based on 200 sq ft. Rooms over 200 sq ft could include an additional area charge.
Can traditional carpet cleaning methods in Fort Worth hurt my carpets?
Typical steam cleaning uses a process of dumping large amounts of soapy water into your carpets and then trying to suck it all back out. The heavy amount of water used results in an extended drying time and could lead to mold growth.
How does Chem-Dry of Fort Worth reduce water during carpet cleaning?
Chem-Dry uses up to 80% less water than typical steam cleaning because its carbonated cleaner, The Natural, relies on millions of microscopic bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface where it can easily be swept away. Our process dries in just a few hours.
What cleaning chemicals does Chem-Dry of Fort Worth use?
Chem-Dry uses an all-natural cleaning product called The Natural as our primary cleaner. The Natural doesn’t contain soapy detergents and is hypoallergenic.
Traditional steam cleaners use soaps, detergents, and harsh chemicals in their process.
Should I vacuum my carpet before professional cleaners arrive?
You don’t need to vacuum prior to a professional cleaning. Chem-Dry’s professionally trained will vacuum your carpets with our commercial, HEPA-filtered vacuum when we arrive as a standard part of our service.
How often should I schedule carpet cleaning?
Industry experts suggest that homeowners clean their carpets every 3-6 months. This timeline should be shortened for homes with kids, pets, or if someone in your home has asthma or allergies.
How long will it take for my carpet to dry?
After a Chem-Dry of Fort Worth professional cleaning, it typically takes 1-2 hours for the carpet to dry. Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet. In general, turning on your air conditioning or fans will help accelerate dry times.
Will my carpets re-soil quickly after a professional cleaning?
At Chem-Dry of Fort Worth, we use an all-natural, biodegradable carpet and upholstery cleaning solution that doesn’t contain soapy detergents. Our approach will help you avoid the risk of carpet re-soiling.
Can Chem-Dry of Fort Worth remove pet urine odor from carpets?
While many companies just mask pet odors, Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment) to explode the urine crystals and break down the enzymes. Our cleaning approach remove pet urine odor forever.*
Should I add a protectant on my carpet?
Most new carpets come with a factory-applied protectant but this wears off over time. Add a new protectant on your carpets to help resist stains and soiling. Protecting your carpet ensures they last longer and stay cleaner.
What is the best carpet cleaning method in Fort Worth?
Chem-Dry’s unique Hot Carbonating Extraction process offers a deeper, longer-lasting clean for your carpets and upholstery. Using the power of carbonation, it removes more dirt with less moisture than steam cleaning—so carpets dry in just 1–2 hours. Our cleaning solution, The Natural®, lifts dirt to the surface, helping prevent mold and mildew growth.
Compare Chem-Dry of Fort Worth vs Steam Cleaning
Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents.
Chem-Dry of Fort Worth’s process is different. We employ millions of microscopic bubbles to explode dirt from deep in your carpet fibers, which is why we only need to use a fraction of the water that typical steam cleaning uses. After the carbonation releases and lifts the dirt, our high-powered equipment extracts the dirt and moisture from the carpet.
Is Chem-Dry a Steam Cleaner?
No, Chem-Dry of Fort Worth is not a steam cleaner. Chem-Dry uses carbonation to lift up dirt and grime from your carpets.
How do you get dog urine out of carpet?
To fully remove old dog urine stains, the Chem-Dry of Fort Worth process breaks down the source of the contamination and tackles even the parts of the stain that you can’t see. Many other cleaning options will only mask the stain and odor.
How often should I have my furniture cleaned?
Manufacturers recommend using a professional upholstery cleaner every 24-48 months. if you have kids and pets in the home, more frequent cleanings maybe required to improve air quality and the overall healthfulness of the home.
Why do I need to have my upholstered furniture cleaned?
In homes that have carpet, up to 80% of the dust and dirt brought into the hose can end up in your furniture and upholstered fabrics. That grime can lead to unhealthy non-living allergens* being spread in your home. Expert upholstery cleaning can remove the dirt ad grime from your furniture.
How does Chem-Dry of Fort Worth clean upholstery?
We use our proprietary hot carbonating extraction cleaning method, featuring our core cleaner The Natural. The carbonated cleaning bubbles release dirt, soil, airborne non-living allergens* and spots from the upholstery fibers.
Then, we use our extraction equipment to remove the cleaning solution, dirt, soil and airborne contaminants from your furniture, leaving it with a deeper, healthier clean than other upholstery cleaning alternatives.
Do you offer protectant or stain guard for upholstery?
After your next upholstery cleaning, you can have the furniture stain guarded with Chem-Dry’s Protectant.
How long does it take for my furniture to dry after a cleaning?
Chem-Dry cleaning uses less water than traditional cleaners. This means that your furniture can be dry within a couple of hours. In some cases it may take overnight to fully dry depending on the fabric and soil condition.
How often should I schedule a cleaning for my tile, stone and/or grout?
Like carpet, the frequency of tile and grout cleaning depends on factors like foot traffic, kids, pets, and your regular cleaning routine.
Why should I have my tile, stone and grout professionally cleaned?
Dirt builds up over time that dulls your tile or stone’s appearance and discolors your grout. A thorough, professional stone, tile and grout cleaning from Chem-Dry of Fort Worth is the only way to remove the deep-down dirt.
Should I have my grout lines sealed?
Grout is porous and absorbs dirt and spills like carpet. Applying a sealant creates a protective barrier, giving you more time to clean messes before they soak in. The type of sealant affects how stain-resistant your grout will be.
Why should I have my area and oriental rugs in Fort Worth cleaned?
Area and oriental rugs trap dirt like carpets and upholstery, acting as air filters in your home. Professional cleaning removes deep-down grime, refreshes their appearance, and helps keep your whole home cleaner and healthier.
Will the Chem-Dry of Fort Worth damage my rug during the cleaning process?
Our area rug cleaning service preserves the dye within the fibers of your rug, leaving the colors of your rug vibrant and fresh. Our cleaning products don’t contain soapy detergents and help your area rugs stay cleaner longer.